Plot Your Path Coaching Intensive – Terms & Conditions

Jayne Tancred (ABN 62 928 126 060)

These Terms & Conditions apply to the purchase of the Plot Your Path Coaching Intensive (“the Intensive”) provided by Jayne Tancred, trading as jaynetancred.com.au (“we”, “us”, or “our”). By completing payment for the Intensive — whether via invoice, online checkout, or other means — you (“you” or “the Client”) agree to be bound by these Terms.

1. OVERVIEW OF INCLUSIONS

The Plot Your Path Coaching Intensive includes:

· One (1) x 60-minute private session via Zoom

· A customised summary and strategy map delivered as a PDF

· Access to a recording of the session and transcript

· 14 calendar days of post-session support via email or WhatsApp

Further details are outlined on the relevant sales or booking page.

2. PAYMENT TERMS

This service is offered on a pre-paid basis only. Your session must be paid for in full before a booking can be confirmed. Payment may be submitted via our online checkout or through an invoice issued by the Service Provider. Once payment is received, you will be sent a booking link to schedule your session at a mutually convenient time.

3. BOOKING, RESCHEDULING, AND EXPIRY

You may reschedule your session once only, provided that you give at least 7 days’ notice. Your session must be scheduled and used within 90 days of purchase. If it is not used within this time, your payment will be forfeited, and the session will no longer be available. If you fail to attend your session at the scheduled time without prior notice, the session will be considered forfeited and will not be rescheduled or refunded. In the rare event that we need to reschedule due to illness, emergency or unforeseen circumstances, we will notify you as soon as possible and offer alternative dates.

4. REFUND POLICY

This is a digital service with limited capacity and significant preparation. As such, we do not offer refunds if you change your mind, fail to attend, or choose not to use the session within the stated timeframe. We comply with the Australian Consumer Law, and refunds will be provided where required by law.

5. CLIENT RESPONSIBILITIES AND LIMITATIONS OF LIABILITY

You are responsible for your own business decisions, implementation, and outcomes. No guarantees are made regarding results, income, business growth, or personal transformation. We are not responsible for how you interpret or apply any advice or strategy discussed. It remains your responsibility to evaluate the suitability of any recommendations and to ensure compliance with relevant laws, advertising standards, or therapeutic regulations in your jurisdiction. To the maximum extent permitted by law, our liability is limited to the amount paid for the Intensive.

6. INTELLECTUAL PROPERTY

All frameworks, processes, tools, and materials shared as part of this Intensive are protected by copyright and intellectual property laws. You may use them internally within your own business, but you may not republish, resell, modify, or distribute them without our express written permission. We retain ownership of all intellectual property provided during the session.

7. CONFIDENTIALITY AND USE IN MARKETING OR EDUCATION

Both parties agree to keep any confidential or commercially sensitive information shared during the engagement private and not disclose it to any third party, unless required by law or with written consent. This includes (but is not limited to) business plans, marketing strategies, product information, pricing, processes, and any content or documentation provided by either party.

The Client agrees that the Service Provider may use written, visual, or recorded content from their Intensive for promotional purposes, such as website content, case studies, or social media. This may include the Client’s name, business name, project description, session outcomes, and any photos or video footage taken during the engagement. If you have any concerns about this, please let the Service Provider know.

8. USE OF THIRD-PARTY SYSTEMS

We may store and process your personal information using third-party platforms and tools that support the delivery of this service, such as scheduling, invoicing, transcription, and communication platforms. These tools are selected with care, and your information is managed in accordance with our Privacy Policy.

9. GOVERNING LAW AND DISPUTE RESOLUTION

This agreement is governed by the laws of New South Wales, Australia. If you have any concerns about your session, please contact us directly so we can resolve the issue promptly and in good faith.

© Jayne Tancred 2008-2025 - All Rights Reserved

ABN: 62 928 126 060 - Privacy Policy - Terms & Conditions